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Bernice T. Glenn
Glenn & Associates
Los Angeles, California

Bernice Glenn, after earning her MA from UCLA in computer/user interaction, worked as an information architect, developing web sites and applying user experience criteria to e-learning and information access. She is currently exploring the ways in which social media changes the way people access and act on information. As a corollary, Glenn is exploring how ease of access to digital media, which allows people to add to information within its data banks, may also distort the value of the information.

She is the co-author of several how-to books, including The Desktop Design Workbook (Prentice-Hall) and PowerPoint 4 for Windows QuickStart (Que Publishers).

	Reviews by Bernice T. Glenn

	Don’t turn social media into another Literary Digest poll Gayo-Avello D. Communications of the ACM 54(10): 121-128, 2011. Type: Article Twitter, due to its growth and ever-expanding user base, has become a gold mine of information for analysts who mine tweet content as a data source for gauging public opinion. Even The New York Times is discussing this phenomenon [1]. But...

	Thoughts on interaction design Kolko J., Morgan Kaufmann Publishers Inc., San Francisco, CA, 2011. 128 pp. Type: Book (978-0-123809-30-8) Interaction design, according to Kolko, “is the creation of a dialogue between a person and a product, service, or system. This dialogue is usually nearly invisible, and found in the minutiae of daily life.” Kolko, the associate...

	Birds of a feather: how personality influences blog writing and reading Li J., Chignell M. International Journal of Human-Computer Studies 68(9): 589-602, 2010. Type: Article Birds do it, ants do it, even honeybees do it: they flock, herd, and swarm en masse. How does this apply to the way humans gather together in crowds to behave as a multitude? Could flocking behavior play a role in online interactions? Li and...

	Generation Y, Web design, and eye tracking Djamasbi S., Siegel M., Tullis T. International Journal of Human-Computer Studies 68(5): 307-323, 2010. Type: Article Generation Y--the Millennials--are young people--18- to 31-year-olds--who grew up with the Internet and cell phones, who were the early adopters of iPhones, and who are committed to using Web social media sites to communicate...

	Colour appeal in Website design within and across cultures: a multi-method evaluation Cyr D., Head M., Larios H. International Journal of Human-Computer Studies 68(1-2): 1-21, 2010. Type: Article To what extent does Web site color determine trust, satisfaction, and loyalty, as part of a Web site’s intrinsic design? Color and its impact on human cognition--how it affects branding and marketing--has been an object of...

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